Wednesday, March 25, 2009

Service with a Smile

We at ipodrefresh have a website standing between us and the customer, but we always have smiles on our faces. Even when we have a bad day and nothing seems to go right. We had an issue with our email server the other day and man if we didn't spend three hours trying to get it working again. Why is it that computers do exactly what they are told?

Anyways, we resolve the issue but found ourself with a mountain of emails to slog through. Fortunately, we have a dedicated team at ipodrefresh.com and we all worked extra to get caught up and answered all of the emails.

Now that means happy customers, which is our specialty.

So please keep us in mind when you need a repair for your iPod or iPhone or iPod touch (1st Generation only, please) or iPod nano and we will be the ones to do whatever it takes to make things right, even when they don't always seem to.

- Lance